Yes you can. Every client can customise their trip in our online booking system. Each element being flights/transfers, hotel as well as bike/bicycle guidance can be booked separately on the desired dates.

If you want to participate in guided rides without having booked a bike package, you will have to pay 15€ per ride (in addition to the price of your rental bike). This cannot be booked online and must be paid on site. Please note: this is only possible in Calpe.

Short-sleeved cycling jersey, cycling shorts and from November to the end of March it is also recommended to bring sleeve and/or leg warmers. At the start in the morning, it may then be a little cooler.
As the daily laundry service of cycling clothes is included in the cycling package, it suffices to bring 2 complete outfits for the whole week.
And don’t forget your helmet, as it is mandatory in Spain.

All flights include 20 kg of hold luggage and 8 kg of hand luggage.

No. You have to go to the check-in desks yourself to check in and/or drop off your luggage.
You will receive all necessary information and vouchers by e-mail about 10 days in advance.

It is a possibility but not an obligation. Most airlines allow you to check in your flight 24 hours before departure. If you are unable to do so, go to the check-in desks at the airport 2 hours before departure and you will be checked in on the spot. Simply present your identity card at the desk.

If you check in in advance, you still have to drop off your baggage at the drop-off desks on departure.

Both options are possible. Most airlines allow you to check in your flight 24 hours before departure. If you do not succeed, go to the check-in desks at the airport 2 hours before departure and you will be checked in at the airport. Simply present your identity card at the desk.

If you check in in advance, you still have to drop off your luggage at the drop-off desks on departure.

With the reservation number of your flight, you can choose and reserve your seat/place on the plane yourself in advance on payment of a supplement.

No, there is no host(ess) of Baguet Bicycle Center waiting for you at the airport in Spain either. The arrival times of flights from Belgium are too widely spread throughout the day.

All necessary information for your transfer together with the vouchers will be sent to you by e-mail about ten days before your departure date.

ALICANTE AIRPORT

After leaving the arrival area where you picked up your luggage, please go to level -2 (either via the escalator or the lifts).
You may then present your transfer voucher at the BeniConnect desk.
They will further direct you to your private taxi or private bus or shared shuttle.
This vehicle will take you to your hotel in Calpe.

MURCIA AIRPORT

After leaving the arrival area where you picked up your luggage, please go to the exit.
A representative from BeniConnect will be waiting for you there.
The transfer voucher may then be given to this person.
He/she will direct you to your private taxi or private bus.
This vehicle will take you to your hotel in Mojacar.

Please remove your pedals from your luggage when you check in at the hotel; luggage can be dropped off for storage until the room is ready.

You will then be invited to collect your rental bike:
– Calpe : Service Course – see map later in this document
– Mojacar : Bike Center located at -2 next to the car park

Our staff on site will help you with the further preparation of your rental bike.

A welcome briefing for cyclists is planned:
– Calpe : 17:00h / Service Course
– Mojacar : 19:00h / Meeting room in hotel

In case you are unable (e.g. late flight) to attend this briefing, you are kindly requested to be present at the bike centre (Service Course in Calpe or BBC Bike Centre on level -2 in hotel Mojacar) at 8.45am the next morning of your arrival.

Depending on the severity, make a doctor’s appointment or go to the hospital.

The first thing they will ask you there is your identity card and your European Health Insurance Card (former E111). The latter is indispensable in Spain. You can apply for it on simple request through your mutual insurance company.

Without this European Health Insurance Card, you will also be helped, but you will immediately have to pay the full amount for the consultation and care administered. However, these can be recovered in Belgium afterwards.

In case of serious illness or injury, you can appeal to your travel insurance (e.g. in case of repatriation).

There is absolutely no obligation to cycle with the guided group every day. If you wish to skip a day or cycle with another group, please inform the guide the day before (or the morning before the start).

This is certainly possible. You have free use of your bike and can go for a free ride if you wish. Please inform the guide of this in advance so that they are not waiting for you at the start.

You are free to use your bike. Even on the rest day. So you can go cycling to your heart’s content. However, there is no guidance or provisioning during the rest day.

The bike must be returned no later than 3pm on Friday/the last day of your cycling holiday. This allows us to clean it and get it ready in time for customers arriving on Saturday.

If your transfer from the hotel to the airport leaves before breakfast is open, you can request a breakfast package at the hotel reception. Please note this must be requested 48 hours in advance.

Checking in for the return flight can also be done 24 hours before departure but is not always possible at all airports or with all airlines. Strictly speaking, this is not necessary and you can simply check in at the check-in desk at the airport.

The shuttle will pick you up at your hotel and take you to the airport. The time of pick-up will be communicated to you by our on-site host. Be on time as the (shared) shuttle does not wait.